Public Excursion Frequently Asked Questions
Excursion Schedule | Excursion Menu | Frequently Asked Questions
Do I need to get a group of 20 together to go on a public excursion?
You do not. Our public excursions are for any amount of people. It’s just like going to a restaurant except reservations are required.
How can I reserve tickets?
Over the phone. Just call (651) 430-1234.
What should I have ready when calling to reserve tickets?
The date and time of the excursion you would like to reserve tickets for as well as your name, phone number and credit card.
Are your buffets "all you can eat"?
Not necessarily. Because of the finality of being on the water, our buffet cruises leave the dock with specific portion servings per person reflective of your final guarantee
Are there vegetarian options available?
Yes! Our chef will be happy to prepare a vegetarian option at no extra charge. Please include your request at the time you make your reservation. Request must be done at least 24 hours in advance.
Can I bring my own cake aboard for my event?
No, food or beverage can be brought on the boat
Are children allowed?
Yes Adults must accompany
Are outside alcoholic beverages allowed?
No. Minnesota State Law forbids us from allowing any outside alcoholic beverages
What happens during rain or storms?
St. Croix Boats go rain or shine. In the case of severe weather conditions, the boat may remain dockside for portions of the event. Also, please keep in mind that all boats have fully enclosed and climate controlled levels.
What is the dress attire?
Dress for the current weather conditions during your cruise time. As a general rule, we recommend casual dress attire, such as casual shorts or pants and golf shirts.
Are your yachts Handicap Accessible?
All St. Croix Boat and Packet vessels are “Handicap Accessible” as determined by state law. Please consult you event planner about restrictions and how our staff can accommodate your special needs.
How do I make a reservation on a public cruise?
All public cruise tickets are purchased in advance and are non refundable.
Is there pre-assigned seating on public cruises?
Yes we will reserve tables of 12 or more, make sure to tell your representative at the time of booking. Open to the public cruises begin boarding 30 minutes prior to departure. Seating choices are on a first come basis.
How do I redeem a cruise gift certificate?
Reservations for public cruises are available by calling 651-430-1234. Gift certificates may be exchanged for boarding passes the day of your cruise.
Where does the boat go?
The boat will cruise a few miles north and/or south on the St. Croix River. The direction does depend on the bridge lifts and water levels.
Are drinks included with the meal?
Water is complimentary. Otherwise there is a cash bar on board. Ask your representative for other bar options.
If my party is not able to make it or we miss our public cruise time can I receive a refund?
Sorry, all unused tickets are non-refundable.
Is smoking permitted?
Smoking is permitted on outside decks only.
